This was our first time traveling to Central America, and given that we did not have a lot of time to piece together our own trip, we put our trust in Zicasso and their relationship with this local tour group. We could not be any happier with our experience. From the very first email and phone conversations we found the process of planning and paying for our trip simple, transparent, and fun. We were given many options for excursions and activities, tailored to our style of vacationing. All lodging and ground transportation were clean and comfortable. Having the local tour agency available 24/7 gave us great peace of mind, and let us really enjoy all the time we spent in Costa Rica. Our travel agency and Zicasso were incredibly flexible with our itinerary. On one occasion we got carried away having fun with other travelers we met and completely forgot to attend an excursion we had booked. We immediately called Zicasso/the travel agency and they were able to re-schedule our activity at no extra charge! We would be happy to book our next vacation with Zicasso.
The hospitality and knowledge of all our expedition leaders was impressive, and made our planned activities much more enjoyable.
We would take more family along with us to enjoy the amazing experience. We also would have spent less time in Monteverde and more time in Quepos/Manuel Antonio.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Great trip. Excellent, professional, friendly service by the team."
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"We had a broad range of activities and felt like we used our time wisely."
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