We had a wonderful trip to Costa Rica. Throughout our experience - from planning to the trip to the airport on our last day - our agent was responsive, attentive, flexible and willing to provide options along with his own expertise as to what we may prefer.
The trip exceeded our high expectation. The guides on each of our tours were friendly, spoke english and shared their local knowledge. Like clockwork, each time we got in the car, our driver would be receiving a call from our agent making sure we were happy. As we decided during the trip to make modifications to our agenda, our agent was always flexible and quick to respond.
We would easily recommend using this travel company to anyone interested in a trip to Costa Rica and we will definitely use them for our next trip. It was a first-class experience all the way!
The Arenal Area was the best stop on our trip which took us to Monteverde first, then Arenal and lastly Guanacaste. In Monteverde, we took both a day (early morning) and night hike in the cloud forest. In Arenal, we enjoyed zip lining, whitewater rafting (class 2-3), rappelling and canyoneering. In Guanacaste, we went on Costour's beach tour to to visit several of the most beautiful beaches in Costa Rica. Playa Concha was our favorite, we are from the mid west, the weather and picture perfect beaches was a great experience for my sons. Our guide was very friendly and had a smile on his face the whole day.
On our second day in Guanacaste, our 12 year old son experienced a heat stroke after our snorkeling excursion, our guide informed our agent after they dropped us off at the hotel. Sure enough, within a few hours, our agent called our hotel to make sure our son was ok and if he needed any medical assistance. Was very nice to know we had someone to help us if needed.
If we were to go back, we would most likely skip Monteverde and spend more time in Arenal and Guanacaste. And try to see another part of Costa Rica, such a beautiful country!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Extremely happy with the planned trip. Our agent accommodated our every need..."
"When planning the trip they were very responsive to emails and kept in touch to make sure all was set before we got on our...
"This travel company gave us a once in a lifetime experience in Costa Rica!"
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA