I knew nothing about this travel company when I first started thinking of using a travel agent to help us book our trip to Chile. I wasn't expecting the first class service and great suggestions that our agent provided. She always returned emails in a timely manner and if I wasn't sure of something she either explained it in more detail or offered another option. We scheduled mostly private tours and had fabulous guides. They were knowledgeable and their english was good and easy to understand. I would use them again in a heart beat and recommend them to other travelers.
The guides. This company works with first rate guides. They all had either had lived or lived in the city or region we were visiting. They had first hand knowledge of good restaurants, what to avoid, what to make sure we saw. They were all passionate about showing off their town or region. They made the experiences far better than if we had tried to manage them on our own.
I would spend less time in Santiago and I would not listen to the advice of agent about spending another night in Santiago to make sure we didn't miss our international connection.
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"[Our travel company] demonstrated attention to detail that was phenomenal and made the entire trip truly enjoyable."
"To sum up; you put together a wonderful first visit to Chile. Everything was first rate. the guide was phenomenal..."
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