We used Zicasso to find a travel company to help us with our trip to Australia. Zicasso connected us with Karen at this travel company. Karen was professional and personal in exactly the right proportion. I felt she truly cared about us, our trip and our preferences and that she had our best interests in mind. We traveled June 29- August 14 and everything was perfect! During the planning phase we had to make a couple of changes and Karen was always completely supportive and understanding. She provided the perfect balance of structure and down time in our schedule. The guides she set up for us were WONDERFUL! I have been singing their praises since we returned.The accommodations met our needs exactly and were very nice. Karen was on top of every detail including options for dining in each location and ensuring that we had a clear understanding of the types of clothing we would need. If not for her instruction we would have needed to purchase warmer clothes as we had underestimated the impact of the temperature, wind and rain that we encountered intermitently. Because of her instruction we were able to continue all of our scheduled outings because we were perfectly prepared! I cannot think of any detail she left undone. We would absolutely use this company again and have already recommended to a friend!
Your overall comments on Zicasso:
We found Zicasso when searching travel companies online. We reached out to MANY companies before finding Zicasso. Zicasso did exactly what they said they would in a timely manner and we were VERY happy with the outcome! Nothing needed improvement in our experience.
We loved our stay at the EcoLodge! We felt the food was the best of our trip! This peaceful setting was our favorite accommodation. Snorkeling at the Great Barrier Reef was Fabulous and the over-all experience was wonderful. The staff on the boat were wonderful and the snacks and lunch were great! My only regret was that I did not know we could rent an underwater camera until we retuned. We also really enjoyed our walk about tour and the personal nature of the entire experience. Of course we had a super guide for our Yarra Valley tour. He listened to us talking about past experiences and things we liked and included all types of stops that matched our style and interest.
We had an overnight stopover in LA. If I had thought it through we would have done our overnight in Aukland rather than LA since we had a layover in Aukland as well and would have loved a day there.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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