We worked with this travel planner and her company. This trip exceeded our expectations, and we highly, highly recommend this company. Absolutely flawless, from the flights, to the cars picking us up, to the hotels, to the tours. We spent 3 weeks in Australia, starting in Sydney, going on to Port Douglas to scuba dive at the GBR, then off to Uluru (Ayer's Rock), then Adelaide, and to Kangaroo Island. So this was a big trip for us. Our travel planner was thoughtful, took our input and executed on that input. She's friendly, totally on top of things. The 4 of us travel a fair amount, and we simply expect something to go wrong on a trip of this magnitude. Nothing went wrong, it was an amazing trip. I would not hesitate to work with this company again, and if we end up deciding to go to Fiji, I'll be contacting this travel planner.
I worried about doing this online. I was unfamiliar with Zicasso as portal to find a travel agent. Of course I looked them up, and looked up the travel company as well. We received the 3 travel agent emails that Zicasso had promised. We went with this travel company because their planner had the most comprehensive intro letter than any of the others. We were impressed with both companies, from communication promptness, to visas,to pricing, to execution of the trip details. Can't say enough good things, and I will not hesitate to use them again. I could not have planned this trip myself with this attention to detail and pricing. Just awesome!
The hotel in Port Douglas was booked as a standard room. There's no storage or closet space, and the room was really cramped. We upgraded to a suite, and that was perfect. People who come to dive have equipment they need to store, and we would have been tripping over our stuff if we hadn't upgraded.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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