An incredible Argentine/Patagonian experience. At the risk of sounding hype-y, we thought the coordination and assistance provided by our travel company set the new high bar for excellence in personalized and extraordinary customer service. The planning of our itinerary showed how this agent is knowledgeable about and has great contacts with venues and guides throughout the country, and that he listens to his clients to really ID what would make the trip fantastic for them. During our trip, a government strike caused a flight cancellation that delayed our on-ward journey by 24 hours. Our agents were extraordinary in now only informing us of the delay with good notice, but working up a revised itinerary, which required substantial planning changes. Then, when Aerolineas Argentina mishandled one of our checked bags (returned two days later), our agent's help was invaluable, and unexpected, in advocating for us to work through the airline's (very frustrating) red-tape. All in all, over-and-above service -- at a standard we would love to see all travel agents emulate.
An incredible trip overall, with no low-lights. The Perdido Moreno Glacier mini-trek, however, was the standout highlight. Our itinerary included a couple of days in Buenos Aires, then southern Patagonia (El Chalten and El Calafate) followed by the Bariloche/Lake District further north, and ended in Mendoza. Many breathtaking views, exhilarating hikes, great meals, nice lodging, supported by tremendous customer support/service by this travel company.
Perhaps a little earlier in the southern summer. It was surprisingly cold and very windy most of our time in Patagonia. We were well prepared, but told that the weather we experienced was extreme for late February, and even less likely in December or January.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our group of 6 unanimously agreed that this was, hands down, in our "top two" trips of a lifetime."
"If you are visiting Argentina, take advantage of the services provided by these agents and their company, and you will be...
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA