This travel agent and his team were fantastic! We planned this trip for our honeymoon and he was helpful every step of the way. We had a lot of questions and changed our minds a myriad of times and he was always patient, understanding and quick to respond. We ran into an unexpected airport closure about one month before our trip, and our agent was able to rearrange our entire trip to make sure that we had a great time. Every aspect of our trip was planned and it was completely stress free! Not only was our trip well planned, but the additional recommendations that he provided regarding different activities or restaurants were also extremely helpful!
Our guide in El Calafate was the best part of our trip! They were a husband and wife team and they were the nicest, most helpful people of our entire adventure. My husband and I totally fell in love with the breathtaking views of Calafate and would recommend this spot to anyone looking for a Patagonian adventure!
If we could take this trip again there are only a few things that we would change:
We would have skipped the Mount Tronador trip, our guide wasn't very good, the drive was super long, and it was a fairly underwhelming day. Additionally, at the hotel in Bariloche, you need a Sube card to take the bus into town, there is nowhere to obtain a Sube card once you get all the way out to hotel, I wish this was information that we knew ahead of time. We would have purchased one in Buenos Aires, or in Bariloche before making the journey all the way out to the hotel. Lastly, there were a few days when we had awkward departure times for the airport, it would have been really nice if we were either given a heads up on the days that we might want to explore a late checkout option, or if this was done for us in advance. Most of the hotels were accommodating, but it would have been nice to secure these late checkouts in advance of our travel.
Overall, we had an amazing time and would absolutely go through Zicasso and this travel company again in the future.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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