Working with this travel agent was an amazing experience from beginning to end. My husband and I began our experience with a personal phone call to determine what our travel desires were. We then received a detailed draft of an itinerary. When a few things didn't match exactly what we wanted to do, our agent willingly worked with us through several drafts until we had created our dream New Zealand vacation. We were impressed with her knowledge of the different options and particularly impressed with how she and her team were able to arrange what we wanted to do so we could maximize our time in the country while still feeling relaxed and "on vacation."
Prior to our trip, we received excellent information detailing what to bring and what to expect. We were particularly pleased with our final conversation that we had before leaving, were we reviewed our trip in detail and were able to ask lots of last minute questions. We left knowing that we had someone who would be available at a moments notice should we need additional help during our stay.
However, during our trip, every thing went exactly as she detailed for us. Our special dietary requirements were taken care of at every venue (a HUGE relief!), each reservation was prepared, and each hotel and restaurant recommendation was top notch. We especially appreciated the extra information during the trip explaining when to be ready, special check-in instructions, and special clothing to considering based on elevation and experience requirements.
From beginning to end, our experience exceeded our expectations and we would highly recommend this agent and her company for ANYONE who wants personalized travel arrangements.
As Lord of the Rings fans, we particularly enjoyed everything that we did that was connected to visiting movie sites. The highlight of our trip was Hobbiton ... we didn't want to leave and would have spent a week there if we could have!
We would spend more time researching sites to visit on our own, which may have adjusted what we chose to do. We loved our itinerary, but may have made a few modifications had we known how much of the scenery we would see WHILE traveling to see LOTR sites.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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