Great service from this travel agency. Always prompt with replies and information. Very responsive to our interests in putting together an itinerary. The itinerary was well-paced, with a nice blend of scheduled time and time on our own. The driver we had in Italy was very personable, informative, and very helpful in making last-minute reservations. His presence added very much to the experience. Our travel agency was very professional throughout, both before and during our trip. I recommend them highly.
Two of the 3 guides we had were incredible. Extremely knowledgeable about the sites. More than just guides with a canned presentation, they were individuals who expressed a deep knowledge and evident passion about the subject.
The one disappointment was the arranged dinner. The quality of the food was well off the mark for what was supposed to be a very memorable experience. A very disappointing moment on what otherwise was a great trip.
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