I had a great experience with the travel company. Our agent was very patient with my friend and I especially since we were traveling from two locations (Alaska & Japan) and schedules were dependent on some work situations. We were given itineraries for everyday and everything work out just fine.We told him what we wanted and how many days we we available and he worked it out perfectly. He kept in constant contact with us which was a plus and gave us his number for the local area if we had any issues. We had one hitch with one of the local agents that took us around but I emailed our agent and he rectified the situation immediately. Over all it was a great experience and we had a awesome time.
The most enjoyable part of the trip was definitely the safari and seeing the animals up close and personal. The guides were all wonderful and the lodge we stayed in was very nice. The animals were right on the grounds in the lodge you could literally sit in your bed and watch animals walk by :)
Honestly If I took the trip again I would do it differently only because there were a lot of other things we wanted to do but we couldn't because we were on a schedule. This is the first time we have traveled with planned itineraries and we prefer to wing it. But overall it was still a very good experience and we are glad we chose this company.
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