This company exceeded our expectations.
After submitting some simple information about our vacation to Zicasso we quickly heard back from a half dozen quality operators willing to build a custom itinerary for us. Our tour designer from this agency was one of the first to respond but most importantly she responded with unmatched detail and clarity about what she envisioned for our dream vacation.
The plan was originally for two weeks in Tanzania for Safari but because of what I can only attribute to our tour designer's expertise we were able to build a trip that far surpassed our dreams. It’s good to have dreams about what you want. This tour designer turns those dreams into a reality you’ll never forget. The experience was seamless from our first email to our tour designer to when we landed at Kilimanjaro airport to our departure from Zanzibar. Perfect. We easily sent our tour designer 50 emails with armature questions to complex modifications on dates of travel. Questions why she put us in one camp over the next and questions, that in the end were pointless. She always responded extremely fast with patient explanations on her choices and was more than willing to accommodate our extravagant, sometimes unnecessary needs. Our tour group was a group of six people and we were staying at some of the nicest luxury “tented” accommodations in Tanzania. She made sure that not only would we be satisfied with the accommodations and amenities but with the management that runs the camps. Quality is clearly a top priority for this company and it’s necessity to have a local operator who has relationships with the camps you’ll be staying. How else can you be sure that the camp you’ll be at for four nights has an excellent happy chef with hot showers and Wi-Fi? You can’t go to a restaurant if you don’t like the food.
When we arrived at Kilimanjaro, our guide, was waiting with a friendly smile! One of the best parts of our trip was having a guide who was so friendly, patient and knowledgeable. His detailed understanding of the animals was more than impressive. I didn’t think about it before but his knowledge of the unmapped, endless dirt roads was comforting. It was kind of funny actually. I’d ask a simple question about a random tree and he would give such a detailed explanation I felt I was an arborist when he stopped talking. He did this with everything from trees and bushes to random facts about the Secretary Bird and how white people got it’s name wrong. One of the most important parts about your Safari is having an expert guide. I can’t put enough emphasis on this. We really lucked out with our guide. This guy is amazing. From spotting animals on the horizon to safely driving us across a major portion of northern Tanzania.
Thanks for keeping us safe!
The most memorable part of our trip was our guide. His knowledge and understanding of Tanzania was remarkable.
Having a great guide is one of the most important parts of the trip.
You will see everything, probably, but you never know.
If I could take this trip again the only thing I would do differently would be to spend more time in Tanzania. Everything was perfect and this company exceeded our expectations.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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