I could not possibly thank this safari travel agent and her company enough for the wonderful trip. We had the very best adventure. Not only did I send this agent my wishlist of activities and destinations but I also described the kind of trip I wanted to have: luxurious and celebratory but also active and exciting. Although I look back and cringe at asking her to read my mind in that way, she did it! The trip was perfect and special.
Our agent responded to my initial itinerary and most importantly, gave key alternatives and recommendations based on her experience. She didn't just book what I said I wanted. She took the time to inform me about ways to improve the trip and suggested excursions (like a hot air balloon ride!) that I had not even considered. Most importantly, she did this within the budget I provided. I never felt pressured to spend more.
The details like seamless transfers and handlers at the airport, really made the trip a breeze. I never had any concern about the timing of flights or activities. What a treat. I cannot wait to book my next adventure through this team.
The best part of the trip was the walking safari; it was a wonderful way to experience the savannah. We also were delighted daily by the little things we did not have to think about like seamless transfers organized by this travel agency and meals that honored our dietary restrictions.
Next time I work with this company, I will take all of their recommendations. It was hard for me to surrender total control to my agent and the team; this was my first time using a travel agent, ever. I am embarassed to say that the things I would change were all logistically elements that I insisted on. The benefit of using them is that you can defer to their expertise with confidence.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"The trip was wonderful! Our agent planned out trip to a T and we did not have to worry about anything..."
"The trip was fantastic! The guides, accommodations, transfers, and littlest details were taken care of and great."
"[This travel agency] Delivered what they had promised, without fail."
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