Our agent did a fantastic job of booking our Zimbabwe and South Africa tour. Even though she had a very challenging job since we kept adding people then changing room needs, she kept accepting every challenge not only with grace and professionalism but went above and beyond to give us the trip of a lifetime. Even though our room requests were just for not fancy but clean rooms she booked us in rooms that turned out to be beyond our expectations when it came to service, luxury and amenities. Our agent thought of everything so that when I, as the group leader that had never been to these countries before either, was asked questions by the group I was able to answer them from her information. I can not express my satisfaction in this agent and her company enough and highly recommend them to everyone.
The most enjoyable part of the trip was the fact that everything was thought of for our trip so that there was no problems or complications that came up that had not been previously considered and planned for.
I can not think of anything that I would do differently.
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