The trip was wonderful from start to finish. Everything was well organized, and the itinerary was very detailed and allowed us to experience many different sites and attractions. We all liked that everything excluding gratuities and souvenirs were paid up front so there was no debate over what we should do next and when. There was enough time in each location to see interesting and historical sites. Especially enjoyed the fact that we alternated between the urban city and the rural bush.
Our safari travel company's services were right on point. Our drivers and guides were always early to pick us up for our scheduled events. The appropriate staff greeted us at the airport as scheduled, and all of them were knowledgeable and personable. The restaurants, hotels and tours were carefully thought out; and the respective personnel were wonderful and extremely helpful in both South Africa and Zimbabwe. The food was very good and plentiful. It appeared as though we received special treatment at each location and had wonderful seats at each of them.
This was a perfect time to travel, it was sunny and not too cold. Even the insects cooperated and were dormant.
The extra amenities Pamela received because of her birthday were very thoughtful and a wonderful surprise for Pamela and the others. She enjoyed the notes, cake, wine, and upgrades.
Every piece of the trip was GREAT! Each location offered its uniqueness. In Cape Town - Cape Point and Table Mountain; the bush - seeing the big 5; Johannesburg - Soweto; and Zimbabwe - Victoria Falls. Also had the pleasure of seeing several baboons in the city.
Our travel planner was instrumental in providing great information on things to do and assisted with the planning a once in life time experience. She was very patient and knowledgeable about the different areas and provided great insight on excursions that would be authentic to the area and not just touristy.
There is nothing I would do differently about this trip and our time in South Africa and Zimbabwe. I am looking at how soon I can return. The only two draw backs were there the connection flight from NY to LAX, and the extremely long flight (realize this is part of the trip). We all missed our connecting flight to LAX, two hours is not enough time to clear customs and check in to the connecting flight. All of us had to fly stand by. Two of us, Karin Martin Howard and Karen Kimber, were able to get on the next outgoing flight but Joan and Pam had to wait for two flights to leave NY and arrived in LAX at least four later than expected.
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"This was our second trip with this safari travel agency. Again, everything went like clockwork."
"We explained our major interests and concerns...and our travel company chose a route, guides and lodges that were wonderful...
"Our travel agent was the right agent.She listened to my requests and offered advice which ,in retrospect was spot on."
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