Our agent with this Africa safari tour company was unbelievable! Her advise and recommendations for structuring our trip made this experience our most awesome vacation ever and both my husband and I have traveled extensively. We were able to just enjoy and be amazed and not worry about anything to include comfort details such as having a rep meet us to navigate the Johannesburg airport in order to get to our destination of Cape Town. The daily agenda was ideal and well thought out for first time travelers to South Africa. Her attention to detail for was amazing for someone who is somewhat OCD and I really appreciated all of her work and continued correspondence after booking. She always responded promptly and was extremely professional.
We loved the accommodations and people - Cape Grace was a luxurious hotel with exemplary staff. Our guide in Cape Town was magnificent. We felt like we made a lifetime friend and he was amazing with his knowledge of the area and it's history. We did not want to leave until we got to our next destination.... Lion Sands - River Lodge. The lodge and it's staff were unbelievable. The lovely hostess greeted us and helped orient us to our new adventure.The staff was attentive to all of our needs and were all so nice and a joy to be around - we felt like we were with friends. Additionally, we really valued being able to help in their local school project (Henna). The safari outings were beyond our expectations and we were constantly in awe and the rides with our guide and tracker were the crowning jewels of a highlight filled trip. Overall, I would describe this trip as "Disney World on steroids for adults!"
We would go to Tanzania instead of Zambia. - most importantly - we will pack less and plan on using the hotel laundry service more!
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"Very responsive staff who go above and beyond to satisfy."
"This safari tour operator was outstanding. Based upon our input (and we had a lot to give), they designed a trip perfectly...
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