This travel agency planned the most amazing two weeks in South Africa (Safari @Tintswalo, Cape Town and Johannesburg) and Zambia (Livingstone) for my group of 4 adults. We loved all the accommodation they chose, all the transfers were on time and the on ground private tour company guides were outstanding! A couple days before the trip, we were provided with the final itinerary both electronically and in paper and everything went exactly to plan. It was great to not have to think about anything. This travel agency is top notch in my book. This is my first time using a travel company and I will definitely be a repeat costumer. I have already recommended them to friends that are planning to visit South Africa next year.
From start to finish, my direct consultant was professional, knowledgeable, patient, and provided very insightful information and recommendations to help us make decisions for the best itinerary flow. We booked very late but our travel consultant was able to secure the most beautiful accommodations within our budget. She was very responsive, even with the time difference (I am 6 hours behind) I never felt like I was left hanging.
While on the vacation, she responded to an issue that came up, as we were scheduled to leave from Zimbabwe the day the country had a military takeover. My travel consultant responded to my email right away assuring us that her contacts on the ground confirmed that the roads were safe and the Victoria airport was not affected. It brought my family additional comfort when our transfer driver told us that he was instructed not to leave us but to wait at the airport until the flight took off just in case there was an issue and we needed to be driven out of the country.
The entire trip exceeded our expectations. It was wonderful, informative and we learned a lot about the history and culture of the cities we visited!
Tintswalo - the safari lodge that my travel consultant recommended was truly is magical. We thoroughly enjoyed it. We stayed in the Grant suite which is gorgeously decorated and comfortable. It felt like our home away from home. The staff is so very sweet, attentive and accommodating. We saw the Big 5 and so much more. Our guide had stories for days and made every effort to make the tip memorable. We learned so much about wildlife from him and shared in his excited when we stumbled upon wild dogs. His enthusiasm and passion for animals was contagious. The food at his resort - WOW and the overall service was great. I will be back.
Victoria Falls is one of my favorite places in the world. Staying at our hotel with access to the falls, swimming in devil's pool and doing a micro flight are memories that will last a life time.
The private guide tours that were arranged were terrific. Our Cape Point full day tour guide's knowledge of local road closures was invaluable as we were able to avoid delays and the regular big tour bus rush. This allowed us to enjoy the Cape Point and Cape of Good Hope views without the crowds. Her intimate personal stories and insight made the culture and the town come alive for us.
I'd start planning earlier.
I'd take more time and visit other cities like Durban and spend some time in Botswana.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"It was absolutely amazing and our agent was the reason why."
"Our travel agent was very proactive throughout the planning process and was able to accommodate all our requests."
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA