We were contacted right away by our safari travel coordinator and once we selected her agency as our travel company, she helped us with each decision and made all the hotel selections. Our travel company then contracted out with different travel agencies in South Africa that took us on our day tours. We had a different tour guide three times--once for the Garden Route, one for the wine country and one for Cape Town. All were on time and friendly. The trip documents were complete and sent both in hard copy and PDF so they were easy to take along. We were given lots of travel tips as far as where to eat, what to bring, etc.
The Safari she chose for us, Dulini, exceeded our expectations. We saw so many animals the first safari we went on! We loved our drivers and enjoyed the other people at our lodge. We did not know this lodge had only 12 rooms, which was a pleasant surprise. The food was amazing also.
Living in California, I would not have believed that the wine country in South Africa could have compared, but it did.
Cape Town was beautiful as expected. When we had a minor misunderstanding about the room type, our coordinator contacted the hotel and it was quickly fixed.
The safari, of course, then the wine country.
We would stay on the water in Cape Town since the city was really busy and hard to get around in. We would visit a few more seaside towns along the Garden Route, and skip the touristy places like the elephant sanctuary.
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