The service by the owner of our safari travel company was amazing. We did all the planning for our individualized 18 day trip by e-mail and he understood exactly what we wanted to see in South Africa and made excellent suggestions The final product was perfect. We very much liked the hotels that he chose for us; we were pleased with the South African Airline flights that he booked; we loved the Rovos Train; the Safari at Londolozzi was a big highlight. Everywhere we were met on time by our drivers and had very knowledgeable and excellent guides that were hired for us. Our agent came to meet us at our hotel the last night in Johannesburg. He is a charming, personable young man. We told him how much we appreciated his organization of our vacation and how we appreciated the punctuality of everyone. He commented that he reminded each of these drivers and guides the day before of our arrival. We were very impressed by his follow-up and close attention while we were touring South Africa.
It is very hard to mention only one thing as the most enjoyable or memorable part of our trip. The Safaris with our extremely knowledgeable guide at Londolozzi are on the top of the list, but our days in Cape Town with our excellent guide was definitely also a highlight as well as the two days on the Rovos Train from Pretoria to Cape Town.
Since we are not big drinkers, we might stay one day less in Franschoek, (2 instead of 3) but stay another day or more at Londolozzi (4 instead of 3).
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"They really listened to what we wanted to do, made recommendations, and put together an excellent itinerary around our budget...
"The bottom line is that the trip went very smoothly throughout our 18 days."
"Excellent service, very resposinve to questions and requests. Accomodated all our needs."
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