This safari travel company and our agent did a fabulous job of truly tailoring the holiday to our needs and ensuring that it was a special experience all the way through. The itinerary was a great mix of different safari experiences, very diverse landscapes and a bit of culture and city thrown in at the beginning and end. The pace of the holiday was also perfect - 2 to 3 days in each camp was just enough to keep it exciting without feeling hectic. The logistics were flawlessly organized, with no hiccups with pick ups, transfers, flights etc. So, even though we had a lot of connections and transfers to do, it felt easy and not burdensome. The guides and camp staff were also wonderful - genuinely hospitable, friendly and eager to delight. Perhaps the only camp where the service levels & quality of experience did not match the others was Kuala Desert Lodge. I have to say, that the other places such as Khwai tented camp, Tintswalo and Nottens set such a high standard that in comparison, Kuala felt average. But nothing to complain about as spending 3 nights in a place like Sossusvlei was truly special.
Overall, the trip was near perfect. Small changes would be to reduce one night in the desert, and allocate more time to the safaris and perhaps only do one camp in Kruger, as the landscape and wildlife did not vary.
A minor point but as young internationally savvy travelers without kids, we did not need airport staff assisting us with transfers and immigration, which I imagine added to the overall cost of our trip.
Also, where I would have really valued help is with arranging visas for each country. While our agent assisted with all the itinerary requirements, it would have been great if the whole visa process could have been managed centrally as this was a huge burden and headache for me.
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