Friendly and sound advise
Timely response and prompt service
No pressure to purchase and book activities
We had a wonderful trip
The nature, the animals, the service, the staff
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"We were given itineraries for everyday and everything work out just fine.We told h[our agent] what we wanted and how many...
"They really listened to what we wanted to do, made recommendations, and put together an excellent itinerary around our budget...
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