This travel agency provided us a memorable trip that was planned almost to perfection. At every transfer we found someone waiting for us with a smile and all our needs were met along the way. The meals were delicious and filling. We never went hungry and each location catered to a few special requests when asked. The service was excellent. Exceeded our expectations. A warm towel at the end of a game drive is a very welcome touch. The lodges were great, even in the tented camps. I was a little concerned about taking a decent shower from a bucket shower, however I found more than ample hot water was available. Plus, even if the first bucket wasn't sufficient, they would have eagerly provided more.
I contacted at least ten different tour providers for our African safari and this agent was the travel agent that really listened and matched the itinerary to meet our desires.
The amazing animals. The game drives were simply amazing. We saw the big five and then some. One day in the Serengeti we saw the big five before ten in the morning. In just one hour of an African game drive we saw more big animals than a lifetime of visiting National Parks in the USA and Canada. I just kept pinching myself and my wife so that we knew we were not dreaming.
I would have only gone to Tanzania and added a couple more days in the Serengeti. Kenya was nice, however we really didn't see many new animals. One advantage we had in Kenya was that we stayed on a private game reserve, so we were able to do a night drive which was interesting, plus we were allowed to go off road which wasn't allowed in Tanzania. Despite those advantages, I still would have probably skipped Kenya.
I also would have skipped going to Zanzibar. Zanzibar was nice and we were able to get a couple days of scuba diving in. However, the scuba diving is only fair. The corals were colorful and varied. Plus, lots of very colorful fish. Zanzibar is good for a one and done visit. It's a nice place to visit, but doesn't come close to places in the Caribbean like Belize or Cozumel.
If I went again, I would have included more days in the Serengeti or added a quick hop to Uganda to see the gorillas.
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