I received the names of four different companies from Zicasso to work with on our African safari. While I think they all would have worked fine, I eventually settled on this agent and her company. We had never been to Africa before but we did have some specific ideas about what we wanted (some time in Cape Town) and didn't want (a lot of hopping from one place to another). She helped us narrow things down and had a lot of personal knowledge about the different lodges, etc. The most important thing to me is she did not try to have us just do "what everyone else does".
We eventually set up an itinerary that put us in Botswana at Shinde Tent Camp for five days and the Cape Town for four. Then she went about putting all the pieces together. The air, hotels, transfers all fit together seamlessly and our nearly two weeks in southern Africa was spectacular. The trip went off flawlessly, which says a lot in itself.
Finally, the "Rejuvenation Package" that our travel agency provided us at the end was unexpected and quite a cherry on top! Getting home relatively relaxed and refreshed was just too good to be true!
Of course, the animals in Botswana and the whole safari experience was amazing.
A real surprise was our time at our hotel on Cape Town's waterfront. We had a beautiful two bedroom suite there. I have been to a lot of nice places and hotels and this was possibly the nicest place we've ever stayed. The staff was so professional yet warm-hearted. The hotel itself and the Cape Town waterfront area were so enjoyable and provided an amazing counterpoint after a week "in the bush!"
We met many travelers who were spending two days, here, two there, etc. I would definitely not want to do this! Maybe instead for 5 nights at Shinde would have made it four and included Victoria Falls.
Really have no complaints whatsoever. Zicasso, Our Travel Agency, Shinde and Cape Town: a perfect combination!
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"Company was very communicative and easy to work with prior to our departure, and helped create a strong itinerary."
"Our agent listened to what we wanted to do on our trip and the itinerary that she created was perfect."
"Our safari tour designer and her staff provided us with a comprehensive and customized trip that was flawless."
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