This travel company was immediately responsive, professional and detail-oriented throughout my interaction with them. They were proactive in offering trip suggestions and listened carefully to my feedback.
The trip itinerary went like clockwork, all drivers, hotel check-in and trips were on time.
Our vacation was extremely enjoyable; the diversity of Costa Rica travel made it special, it was great to spend time in the cloud forest, a few days in Arenal, and also Manuel Antonio.
Of particular note, we decided to take a private flight from Arenal to Manuel Antonio (The company warned us it's a long drive). There was a bag weight limit on the plane. The travel company organized a heavy bag to go by road, the day before, so it was waiting for us at the hotel on arrival! I have to say, although this was a hassle for the company, it was REALLY great planning!!
I would strongly recommend this travel company, it is a family business ( we spoke to the owner a few times during the trip, his brother while planning the trip and his nephew met us at the airport) who take great pride in their customer experience!!
Thank you to the owner and your family, we had an outstanding trip!!!
On arrival in San Jose, we wanted to stay at a nice hotel reasonably close to the airport for a night, just in case of flight delay etc, rather than attempt to do a long drive. The company recommended a hotel in Santo Tomas which was about a 30 minute drive away. The hotel itself wasn't bad, the extensive gardens were really beautiful for our morning walk, but not really the same standard as the hotels. In the morning, we drove 40 minutes back past the airport en route to Monteverde. If I did it again, I would prefer to stay either near the airport or a different hotel on the way to Monteverde.
Manuel Antonio is a pretty touristy/crowded place, with hindsight there might be other pacific beach locations that are less touristy (even if they're more rustic) that could be worth exploring.
I have to stress, in the big picture of our trip, these are very minor points!!
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