Great communication, should have advised them not to leave so much free time. However, they organised amazing tour guides and activities. No complaints there.
The restaurant that they recommended, in Madrid, was probably the only negative part of the trip. The food was just alright.
IIwould like to thank them for all their hard work in making sure we were peoperly looked after, and for booking a restaurant in Barcelona for me, which was definitely the highlight of our trip.
The tours and activites were highly enjoyable and memorable. The most memorable part of the trip was a Bar in Barcelona, which had the most amazing food.
Not leave so much free time for ourselves.
Travel Company Comments
Thank you for your kind words and your positive review. It was a real pleasure for all our team to host you both in Italy and Spain.
I'm delighted that you enjoyed the activities and tours: we tried to combine cultural/historic tours, with other entertaining experiences (mostly focused in gastronomy, as it was one of your interests), leaving some free time so that you could also explore each destination at your own pace and leisure.
We pride ourselves on tailoring each trip to our clients' wishes and expectations, and I regret that in this case the balance between activities and free time was not what you were hoping for. It would have been a real pleasure for us to organize additional tours and experiences that could help you discover more of our wonderful country - it is always a pleasure to work with clients that are as passionate about our history and culture (and gastronomy is a part of culture, too!) as we are! - and I´m deeply sorry that we were not able to completely interpret your wishes regarding the activities/free time balance.
Also, regarding the restaurant, though it is one of the most acclaimed restaurants in Madrid, having been awarded 2 stars by the 2019 Michelin guide, I'm sorry that it was not what you were looking for, or it lacked some extra innovative or "playful" factor that might have enhanced the experience for you... Again we possibly did not fully interpret your wishes, and I'm sorry if this lack on our part made your experience less than stellar...
There are still many incredible cities in Spain (and Italy and France) that couldn't be included in your trip on this occasion, and if you ever decide to visit us again in the future, we will endeavor to improve the points mentioned in your review, being extra attentive to your wishes and trying to craft not just a very good trip, but the perfect experience for you (after all, practice makes perfection).
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