Thank you very much for your review, and we are glad to hear that you were happy with your vacation.
While it is our multiple 5 star reviews that make us extremely happy that our efforts have positive results, it is your 3 star review that makes us go through a thorough double check of our procedures and strive to correct any mistakes for the future.
We always offer our clients multiple options for activities and advice for each location, and I would like to thank you for your positive comments regarding the activities I booked for you.
Regarding your accommodations: Of course our portfolio includes a wide range of superior and luxury hotels with excellent locations, which we use for our clients and have excellent feedback.
I had suggested these hotels to you. However, due to your tight budget, you asked me to downgrade and book 3 star hotels in Greece.
Please accept my apologies if, after our exchange of over (80 emails?), the location of the hotel in Santorini was not clear to you. As I explained in my emails, the 3 star hotels in Santorini do not offer a caldera view. Unfortunately it was not possible to offer such a hotel with a caldera view, and within your restricted budget.
Once again thank you for your review, and for allowing us to organize your vacation.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA