I would highly recommend the tour company. Our experience with using them has been wonderful. From the initial consultation, the tour planner was responsive and quick to reply to our many queries. She was professional in her communication and accomodated our requests to our satisfaction. She put together a well planned itinerary that suited us well. She gave us very good advice and the price she quoted was very reasonable.
During the trip the drivers and guides were professional and knowleageable. They showed up on time and were friendly.
They were kind and pleasant to us too. The hotels we were put in were great places.We enjoyed our trip and thank tour company for a wonderful time. The tour planner did an exceptional job and we are very happy with the services she provided. We highly recommend her.
Getting to know the people and history of the different countries we visited. The local guides were knowleagable and professional.
Special mention goes to our driver in Dubrovnik, Mladen. He went out of his way to make us feel welcome and showed us places that were not in the itinerary. He was communicative and told us lots about the local culture and people.
I would get the agency to arrange a better way to visit some cities without backtracking our route. Example would be to stay in Split a day more and visit Bosnia instead of going to Dubrovnik and make a trip to Bosnia as it was a longer trip. As such our time in Bosnia was too short.
Also some of the tours with the local guides just took us to old towns and at times felt rushed and short.
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"We had a great time, and everything was arranged perfectly. Our tour agent was excellent and very helpful."
"Overall the service was very efficient, professional and satisfying."
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