We just returned from a 9 day trip to Thailand and I cannot say enough positive things about this travel company! We have used Zicasso several times in the past and the travel company was by far the best travel company yet. The owner's attention to detail from the very beginning was great. We were traveling with our 12 year old daughter and he listened to what we wanted out of our vacation and provided everything for us perfectly. We visited Bangkok, Chiang Mai and Phuket. All of the hotels were fabulous and 5 star. The excursions were all amazing. We only had one full day in Bangkok and the travel planner arranged a private tour with a great guide so we were able to see most of the important sights in a day. In Chiang Mai, the elephant sanctuary and dinner and cooking lesson with a Lanna family are memories we will not soon forget. Our Phuket cave tour was also amazing! Again, the travel planner booked us with a smaller tour company which had smaller groups and more personalized service. We watched as other larger companies piled way more people onto boats. The travel planner's restaurant suggestions were all great and he was readily accessible during our trip in case we had any questions or needs. He helped us while in Thailand with restaurant reservations and even checked in with us several times to make sure our trip was going well. Overall it was a superb company to deal with and we would definitely recommend them to anyone traveling to this part of the world.
The most memorable part of the trip was definitely the elephant sanctuary. The travel planner booked us with a smaller, family run sanctuary where we received such personal attention from our guide. It was obvious that the elephants were well cared for and the guides were amazing! The dinner/cooling lesson with a Lanna family was also great! The family was so welcoming and the dinner we cooked was delicious!
I would recommend booking air transfers to different cities either early in the morning or very late in the day. This was no fault of the travel company but we had one transfer from Phuket that we scheduled mid-day and because of the timing we spent most of the day in the airport. If I could do it again I would have taken a flight first thing in the morning or later in the evening so we would have had more time to spend that day with other activities.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"This travel agent was beyond helpful and accommodating. He was perfectly on point with all his bookings tours and suggestions...
"After being matched with this travel company, our agent made the process of planning this vacation very simple."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA