The Africa tour company did everything we asked and more! We've found that as we've visited different countries, each country has its own approach to service and customer interaction. I would describe our experience with the travel company - and their guides - as thorough, very knowledgeable, friendly and unaggressive. We found that a more relaxed approach was often taken in favor of an overly attentive approach.
There were many incredible experiences on this trip that we never expected.
The impression that the country left was remarkable!
One thing that really threw us off was the malaria pills. We didn't do enough research on the side-effects and what we could do to mitigate them. Some people have only mild reactions, but we were really thrown for a loop.
The second things was - we did not bring nearly enough "tip" money. This was a big mistake on our part. Cash, and more specifically: tipping, is a major factor of this trip that we weren't properly prepared for. The tour company was actually extremely helpful in this case and loaned us cash without any fuss - which was a life saver. But next time I would definitely have more cash in hand.
Everything else went off without a hitch.
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