This is the first time I have used a travel agent in my destination country rather than my home country, which, when you think about it, really makes all the sense in the world. I cannot say enough about this travel agency and particularly about our travel planner. Through email and phone conversations, she took careful note of our interests and crafted an itinerary in Spain that was exactly what we were looking for. And she ensured that the itinerary was accomplished flawlessly. Train and event tickets were waiting for us at our first hotel. She provided a free portable wifi device for the duration of our stay, which proved invaluable. Drivers at airports and train stations were where they were supposed to be and always on time and courteous and friendly. The hotels she selected were all lovely and in prime locations. Her restaurant recommendations were spot on. She also arranged for a set of guides at our various destinations, all of whom were erudite, passionate about the places they were showing us and just generally fine and friendly people. Before we left Spain, we had a chance to meet our travel planner over drinks. She was charming and took genuine delight in our having enjoyed the trip so much. I am grateful to Zicasso for matching us with this agency, and I would recommend this company and our travel planner without hesitation to anyone planning a trip to Spain.
Our guided tours of La Sacrada Familia in Barcelona, the Alcazar in Sevilla, Tapas in the Triana neighborhood of Sevilla with our guide (who must know more about Tapas and Tapas culture than anyone in the world), Ronda, touring the mountains above Nerja with our guide, Toledo (and especially its spectacular cathedral), the Prado and Royal Palace in Madrid, Flamenco in Madrid.
Nothing. Next time we head to Spain (and I hope it will be soon), I will be reaching out to this travel planner again. I also understand that this agency plans trips to Portugal and Morocco. If I find myself heading in those directions, I will also be reaching out to this travel planner.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Our travel agency provided us with worry-free trip throughout Spain."
"[Our agent] understood what we wanted, was easy to work with, and was very responsive both before and during the trip."
"Based on our experience with this agent, we will now use Zicasso travel agents in other countries for our future trips."
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