Our Trip to Spain
In brief, our Spain travel agency did an exceptional, outstanding job.
From the outset of our planning we presented numerous challenges to to this agency. We initially were a group of seven (subsequently reduced to three couples) located in four different states and four different time zones with as much as 12 hours difference from Madrid. Our group had little knowledge of Spain and less experience in dealing with a travel agency. Our requirements included dealing with mobility impairment, religious restrictions, differing interests and ultimately two different itineraries.
We started working with our agent at the company who provided a first set of information recommendations which were later refined with the great help from another agent. In addition, this agent patiently answered question after question on all topics. But, most important the arrangements made by this company were uniformly excellent.
We started our trip in Barcelona, and as planned our ground transportation was there waiting for us. The selected hotel was very clean, roomy and perfectly located with pleasant helpful, English speaking staff. Even better was the guide hired by our travel agency who for a day and half, was, knowledgeable, charming and verysolicitous in dealing with our physical limitations. Thanks to our guide we enjoyed even more superb food, the great beauty of the exquisite city of Barcelona and the fascinating Monttserrat.
We flew from Barcelona to Bilbao. Again we were delighted by the cleanliness and roominess of our hotel room. The location could not have been better and the staff were most helpful. Our guide for a half day walking tour was excellent and gave us an appreciation for the city while answering question after question.
Admission, bus and train tickets for Barcelona and Bilbao as well as for side trips were all taken care of by our travel agency and all of the provided drivers and transfers were punctual an courteous; including a 5 am ride to Bilbao airport.
Finally, we are particularly grateful to our agent for her attention to all details and even trying to help us rearrange on schedule on the fly during a side trip to San Sebastien.
Having an excellent personal guide for each city was very helpful. Much better than trying to use a guide book or do it on your own. The Guggenheim Museum was very special.
We might select fewer side trips and spend more time in each city.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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