Overall, the company was great. The trip they planned was sensational, particularly because the guides went out of their way to make our experiences memorable, especially our guide in Seville, who included extra stops. The selected destinations were also excellent, giving us a real broad experience of Spain. Even the drivers were good: on time, helpful & knowledgeable. I would say our travel company totally fulfilled all our expectations of what we wanted to do, where we wanted to go, and what we wanted to emphasize (food & wine). My only criticism would be they were a little slow communicating with us and in handling the banking transactions before we departed. Once we were underway and on the road, however, they kept in continual contact , and made sure things were going well. This even included making restaurant reservations for us, and getting us tickets to places we'd decided to visit, on the fly! The app they sent us, and the personal WiFi unit were particularly appreciated. The whole trip was very well thought-out, and things went seamlessly.
The special tours (tapas, wineries, flamenco show, gastronomic society, etc.) were especially fine. Great meals every day!! We really loved the vistas in San Sebastian, Ronda, and Granada. Also especially loved many of the accommodations.
I would change the hotels a bit. We weren't crazy about the hotel in Barcelona. One room was next to a noisy elevator, and they had only a small bar in the lobby, with no regular barman, and no place to relax, though it was a good location. The hotel in Madrid was also in a good location, but had poor restaurant/bar service and crazy showers. It was hard to shower without water getting out and onto the floor, in our room, and it was hard not to hit the fixtures when moving around, so the water temp changed suddenly and unpleasantly. In the large view, these were minor quibbles, however.
The other thing we would probably do differently: not try to do as much as we did in the time we allotted, so we wouldn't be packing and unpacking so often.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
The trip was great and the travel company did a terrific job with the plans.
"This travel company was a pleasure to work with. Our agent did a wonderful job tailoring a once in a lifetime trip to Spain...
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA