We had never worked with a travel company before. For nearly 30 years I have enjoyed researching and booking family vacations around the world. But when my husband and I decided on December 23 to take a spur-of-the-moment trip to Spain and Portugal at the end of January, I contacted Zicasso on the advice of a trusted friend. This travel company was the only Zicasso referral I talked with; the travel planners asked all the right questions and it seemed like a great fit. By the end of December, we had reservations for a full slate of activities in Barcelona, Grenada, Seville, Lisbon, and Porto. All of this came together over the Christmas holidays.
I can honestly say that in a week, a month, or even a year I could not have arranged a trip like this on my own. It was fabulous! The incomparable planner at the company had every detail covered and worked within the budget we outlined. As someone who has been the family organizer/cruise director, I know how much work this entails. We had beautiful, warm weather all 12 days. (I know this was not within the travel company's control but I'd like to give them credit anyway.)
We loved the food/wine walking tours in Barcelona and Porto, the winery visits in the Priorat and Jerez, amazing architecture, wonderful (and reasonably priced) restaurants, uniquely charming boutique hotels, and some pretty amazing guides.
We learned so much from everyone who shared their expertise and their country with us. Each of the guides we had was a different combination of highly knowledgeable, insightful, organized, responsive, accommodating, witty and kind. We relied on each one of them for guidance and recommendations. Everyone exceeded our expectations and made this a true vacation for us.
I can't really think of anything we would change. Of course, we plan to return to spend more time in the places we particularly loved and to see some of the places we couldn't include on this trip.
This experience has really changed our perspective on the advantages of custom travel. We will be coming back to Zicasso for future trips and to this travel company whenever we are fortunate enough to visit Spain and Portugal again.
Our sincere thanks to everyone who made this so special for us!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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