We travelled for three weeks through Thailand, Cambodia and Vietnam and I don't think this Southeast Asia travel company could have done a better job. Every single detail was handled perfectly. The itinerary that we worked out covered exactly what what we wanted to see and when. We complicated things by the fact that our daughter was already in country and needed separate travel itineraries in some cases and separate pick-up and flights arranged. In every case it went like clock work.
In the one instance that there was a slight problem when a local day tour company failed to pick us up, our travel company was on top of it immediately and the issue was resolved within an hour. Separate transport was arranged and the day was salvaged.
We worked with multiple English speaking tour guides and in each case their English was at a minimum acceptable and in most cases fluent. All were friendly, caring and accommodating to our needs.
When you travel for 3 weeks and cover such a wide variety of places, events and experiences it's very difficult to pick a single favorite and I'm sure my wife and daughter would have different picks. But if I have to pick one, for me the overnight cruise on Ha Long Bay, Vietnam was probably the most memorable and enjoyable. The boat was beautiful, the bay is breath-taking and the crew and guide were excellent.
There are probably two things that I would do differently. One is that I would not move locations and hotels as much. (We stayed in 8 places over the 3 weeks) I would stay a little longer in fewer locations. Two, is that I might up grade the hotels slightly. Most were good but in a couple of locations we would have been happier with upgraded accommodations.
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