Overall the trip was great! The places we stayed were wonderful; our driver in Cape Town was phenomenal and someone was at the airport when we first arrived in Johannesburg to help us through customs/immigration and on to Cape Town.
I guess the only thing that could be viewed as a negative was an e-mail we got from our agent the night before we were scheduled to fly from Cape Town to our Safari Lodge. She sent a cryptic e-mail that she had scheduled us on the wrong flight and that our travel agency would pay for our transfer. However, she didn't tell us what flight we should be on or if we needed to do something. So we went to the airport, got on our original flight that we had tickets for and hoped for the best. When we arrived at Nelspruit, there was someone there to greet us and get us on the connecting flight to Hoedspruit which is where we needed to go in the first place. However, if the agent hadn't sent that e-mail in the first place, we wouldn't have known the difference and we wouldn't have been stressed out about how we were going to get to the Safari Lodge. In the end it all worked out though.
Everything!! From the Winelands to Cape Town to the Safari. We can't wait to go back.
I would try to get a direct flight from London to Cape Town, rather than a layover in Johannesburg. Nothing to do with the travel agency, I booked that flight myself.
I would probably try at least 2 different Safari Lodges to experience different locations/countries within Africa.
MORE INFORMATION FROM TRAVELER:
Thank you for your feedback and I am very happy to hear you overall enjoyed your trip to South Africa.
In regards to the flight, the wrong flight was not booked, I had just advised on the incorrect arrival location on the final documents. However you are correct, I could have given better flight details in my email to you to avoid the confusion between your scheduled flight and charter flight.
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