The travel team headed by this trip planner were very engaging and supportive throughout the trip. The asked a ton of questions to help plan the right trip for us, and helped us with the Vietnam visa process and review as well. During the trip they made adjustments necessary to keep us on schedule, and were very flexible with rescheduling or canceling and crediting back activities based on the needs of our group. I would recommend using this travel team for your trip to Vietnam and or Thailand.
The cruise through Halong Bay, the New Year's Party in Bangkok at a hotel, taking the kids to Muay Thai fights on Phuket, Thailand, and going to elephant park in Phuket, Thailand. We also ate a lot of great street food in Hanoi.
Instead of Saigon, I would have gone to Hoi Anne. Many other travelers told us how beautiful it was and worth visiting. In Saigon, I would not visit the river / floating market area. There is not much of a floating market there for people to shop at, only famers early in the morning, and very far out of town.
In Phuket, the Phi Phi island tour, snorkeling, etc. was super crowded and not enjoyable as a result. We would rather have found a nice beach in Phuket and stayed there for the day. The hotel was a great hotel in Phuket, but the 2BR suites are up high on the hill. It would have been better to get single rooms and be lower down closer to the water.
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