Our experience with this travel agency was exceptional from beginning to end! Our contact with this travel agency went out of his way to communicate with me and answer all my questions and concerns. I spoke with him by phone on at least three occasions and he was easy to reach and prompt with his response. My husband and I wanted to see Rome and the Amalfi Coast and also we had a special request. We wanted to travel to two different areas east of Rome to the home of my husband's ancestors! I can't tell you what that meant to my husband and myself. We booked our flights ourselves, but the travel agency handled all other aspects of our travel. We also added an overnight stay in London several months after our original trip was booked when we realized our flight was connecting to Rome by way of London. Our travel planner arranged pickup to and from the airport and booked our room. I requested more of a "boutique" type hotel for our trip and his choices were perfect. I loved all of our hotels! We had drivers arranged by our travel planner for the entirety of the trip, including the overnight trip to the area of my husband's ancestors. All vehicles were Mercedes and we had wonderful drivers! Our driver for the overnight trip and was great. He went out of his way to help us. When we arrived in the little village of Filetto on a Sunday afternoon and we hadn't eaten anything since breakfast, he stayed while we checked in to the bed & breakfast and drove us to a small restaurant he found that was open! Our tours that were scheduled by our travel agency were interesting, informative and exactly what I would have chosen. We honestly can't recommend this company enough! We will definitely go through Zicasso when planning our next trip!!!
We had many memorable moments on this trip, but I think our private tours scheduled in Rome were my favorite! Our tour guide was with us for two days in Rome as we toured all the classic Roman sites, including The Vatican and Sistine Chapel. I really can't say enough concerning his knowledge of the subject matter! It was wonderful to have a private guide who we could ask questions and really educate ourselves. The three of us had a wonderful lunch together on the first day and he was also able to answer questions about the everyday lives of Romans today too! It was a wonderful experience and I would recommend it to everyone. We had group tours scheduled while in Positano and they were great. We met many interesting people from many different countries, but when visiting somewhere like Rome I really recommend the private tour experience!
I've really thought about this, and I can say I can't think of anything I would change! Maybe, I would pack a little lighter!
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