Overall this was a very satisfying and rewarding trip for our group. The pace was hectic and, at times, it was grueling. Nevertheless, it was a very enjoyable trip, thanks to excellent arrangements by our travel agency. Personnel representing the company were present to welcome us at Guayaquil airport and all other subsequent destinations. All guides assigned to us were knowledgeable and friendly. Our guide at Machu Pichu not only did an excellent job in explaining things to us but also rendered valuable assistance to two of our group members who needed help.
From the beginning to end, all our interactions were with our travel agent. She did an outstanding job of developing our itinerary, making changes to the itinerary as needed, and patiently responding to all our inquiries. We are pleased to give our highest compliments to this travel agent for a job well done.
The most enjoyable and memorable parts of the trip were the visits to various Galapagos islands and Machu Pichu.
(1) The day on which we traveled from our hotel in Urubamba to Machu Pichu and then on to Cusco was very long. We started our day before 5 AM and we reached our hotel after 10 PM. The tour operator was supposed to transport our bags from the hotel in Urubamba to the hotel in Cusco while we were visiting Machu Pichu but they did not do it. Also, the vehicle that they used for transporting us from Ollantaytambo to Cusco and for sightseeing in Cusco was not comfortable for six adults and we were very cramped. (2) Our last day in Cusco and the journey back to Lima to catch our flights home was also very long (some of us had flights out at 1 AM the next day and had to spend 8 hours at Lima airport). This was further exacerbated by the hotel in Cusco asking us to check out 9 AM. We had expected that we would be able to check out at 12 noon. I wish we had stayed our last night in Lima and departed from there.
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