EVERYTHING was wonderful. This travel agent was perfect at tailoring the trip details and places with the time we had for travel. Our hotel were all great;and the Hostal at San Diego de Compostela fantastic. The drivers were all prompt,knowledgeable and had friendly personalities. They worked well with the guides and took us off some of the usual routes to see special places. All the guides were perfect and became our friends. They used time-saving techniques to get us into places quickly, avoiding long lines and so we were able to see twice as much as most tourists in the same time. We were pleased to note that when we mentioned that we were with this company, hotel personnel would smile and say that they were the best. One even changed us to “a better room” because of said company’ I must mention that Iberia Airlines added excitement to the trip by losing all three of our suitcases coming from Madrid to Bilbao … for three days. Our travel agent was truly an Angel. She came from the Madrid office to Bilbao and walked us to a pharmacy to get some very necessary medicines for my wife and even had a shopkeeper open up her closed store for some necessary items that evening. She hounded the airline for two days and kept us in the loop about progress and had the suitcases delivered to the next town, San Sebastian. We never really worried because we had such confidence in our travel agent. I have travelled four times to Europe, to Tokyo, Bali, Hong Kong, Iceland, Vietnam, and South Africa. Nothing comes close to the Great experience of all phases of our trip with this company. We felt like we were traveling with Family.
Finisterre and Monserrat stand out as places. The Guggenheim at Bilbao and Gaudi’s wild architecture were unique and fun.The Hostal des Reyes Catolicas was the most impressive hotel. But, the best part was for us all the truly nice and good people we met in Portugal and northern Spain.
I would not have checked our luggage into the Iberia Subsidiary at Santiago airport. Taken fewer dressy clothes. Added more days at Porto, Bilbao and Santiago.We would have liked to take our agent out for dinner at the end.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"This travel agent created an environment that allowed for seamless trip planning and travel."
"The tours, guides, hotels, and most importantly.. .the SUPPORT was outstanding."
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA