The trip more than met our expectations because of the planning expertise of our travel agent. We explained what we wanted to do and she made very helpful suggestions that really added to our visit, such as a day trip to the Rioja region for wine tastings. She was extremely efficient, organized and unbelievably responsive. Our trip included 3 separate areas and our travel agent made all the arrangements from hotels, drivers to guides and it all came off without a hitch.
All of it! Bordeaux, San Sebastian, and Bilbao are all wonderful places to visit but having guides arranged for us took the pressure off and added to our enjoyment. We learned quite a bit about Basque history and culture from our guides and which pintxos bars were the best to visit in San Sebastian. Visiting Bordeaux and a day trip to St. Emilion was one of the highlights of the trip. Our travel agent arranged tickets for the Guggenheim in Bilbao so we could skip the queue. All drivers and guides arrived on time and were very pleasant and informative.
Adding more days but that's what you think about after a wonderful vacation. I can't say enough about how well our agent planned the trip and stayed in touch. I was a bit concerned about using Zicasso and planning a trip in this manner, not anymore. I would use Zicasso without hesitation.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Since the moment we landed everything was planned for us. The trip was well organized."
"Our Spain travel agent was fantastic from the first contact to the end."
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