This trip was over 10 months in the making, as my agent and I emailed quite often and used Skype to completely customize my husband and I's first trip to Italy. There was so much we wanted to do, and we were beyond overwhelmed with the options. I was so glad that I came across Zicasso and that they put me in touch with this Italy travel company. So many other companies emailed me potential itineraries, but I was beyond impressed with this agent's from the very beginning. She prepared a dozen itineraries over this time period, and she was so patient and gracious with her advice, as well as very timely in her email responses. Her input was priceless, especially because it was obvious that she had great experience and had many resources. I cannot say enough how easy she made this process for us! It was all so organized, and she was even able to change little details up until the final minute. Once we got to Italy, the trip was flawless. Our drivers were timely and professional, the hotels were all impeccable, train rides perfectly organized, and each tour she had included for us were so much fun and just so great. Our agent sent me texts throughout our trip to check in, which was very thoughtful. We cannot wait to go back and plan another trip with her! I even have other family members that plan to use this agent and her company to plan their trips. We are so appreciative of the hard work, and for sharing your beautiful country with us!!!!!
Your overall comments on Zicasso
Thank you for connecting us with local travel agencies, we now believe that is the only way to go when planning an international trip!
I am completely sincere when I say that the entire trip was amazing, especially considering this agent customized every single detail of our time! We wanted to shy away from group tours, but the ones that she chose for us were amazing. We loved visiting the Chianti region, Cinque Terre, the Vatican, and a walking tour of Florence. What were especially memorable for us though were our 3 private tours through a winery in Tuscany, driving tour of the Amalfi Coast, and Pompei.
While we only had 10 days, we would have loved to have had two extra days for free time to explore in Florence and a free day to explore in Sorrento. Of course we knew going into this that our days were jam-packed (and that's how we wanted it), but we just loved those two towns so much and cannot wait to return.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"The trip was wonderful. Our travel company did an excellent job of asking our needs and then meeting them."
"This travel agent was great to deal with. Another factor that was really valued was that she was available 24/7..."
"This travel agency did a really great job listening to what was important to us and worked within our budget."
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