After dealing with at least five travel agents over the years, we finally found one we will use for all our future travel. We are... uh... shall we say, picky(?) about flights, accommodations and tours, and this travel agency listened to us and what we wanted in a vacation. They went above and beyond our greatest expectations, making decisions easy for us. I cannot recommend them enough.
Part of their service is to provide an abundance of information about where we were going, the tour guides and their names, the limo companies, the hotels. All in a picture presentation with contact numbers and names. There was also a terrific spreadsheet with the info readily at hand.
Did I mention the room upgrades? Or welcoming gifts wherever we went?
These people know what they're doing, and seem (rightfully) to take pride in what they do.
Knowing we would be taken care of everywhere we went. Tour guides, drivers, hotels were all amazing.
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