We had an amazing vacation, thanks to the help of our agent and his team. From my first contact with them, through the planning phases, and then the actual vacation, it exceeded our expectations. We had a list of cities we wanted to visit, places we wanted to see and things we wanted to do. They asked great questions to get to know us, what we liked, didn't like, in order to tailor the vacation to what we wanted. It was very easy to communicate with them through the planning, and felt comfortable making changes along the way. It doesn't take long at all to be at ease with this travel company.
From the moment we got off the plane in Berlin, to the last transport to the airport in Munich, everything went like clockwork. A detailed, personalized binder of our trip,was waiting for us at our hotel. We were given a cell phone, with any contact we could possibly need, already installed including restaurants, our guides, drivers, hotels... even the owner of the company. The personal guides that we met throughout our trip were exceptional. Thet were as much fun to be with as they were knowlegable.
Without a doubt, we would recommend this company and will definitely work with them again!
The entire trip was outstanding! We enjoyed our private tours - it was nice to have the individual attention and felt we were able to learn more. All of our guides were very welcoming and personable; it seemed as if we already knew them. We were able to experience so much of the German culture and history - from Berlin and Dachau to the Romantic Road and Oktoberfest! The quaint town of Rothenburg was great to visit too.
While we had an great trip and wouldn't change a thing, next trip we would spend more time in fewer places. Actually, our trip planner mentioned to us that we had an aggressive agenda, but we felt comfortable with our plans....they were right!!
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