This travel agent was wonderful to work with. She was very patient and responsive when we changed things around on her several times. She provided us with many options and she responded in a very timely matter every time we had questions or concerns about the trip. She communicated with us throughout the trip for unexpected changes. We were greeted at our first destination with a wonderfully delicious arrangement of pastries and sweets and a very nice welcome card. We also received a card welcoming us back when we arrived home. The mobile app from the company was so very helpful throughout the trip. The hotels she picked were all extremely nice and the guides could not have been better. Traveling between countries was a breeze due to the prompt and reliable drivers and the prearranged itinerary with tickets and all the information you needed. Everything went without a glitch except for one incident which had absolutely nothing to do with this travel company, but nevertheless, our agent jumped right in to help us out. We will definitely be using this travel agent again in the future!
The tour guides were very informative and fun. Their "inside" information was really appreciated.
We would have loved to have at least another day in each place, however, our personal time constraints did not allow for it.
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"Our trip was excellent--everything we had hoped for and more--largely due to the excellent listening, first-hand knowledge...
"[Our agent] was always accessible, very knowledgable, flexible and patient."
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