This company provided us with a very good itinerary, while accommodating our desired places to visit. I enjoyed working with them and they were very responsive. They appeared to be knowledgeable of London and the places we wanted to visit, however, they could have been more helpful in providing more information on some of the places, as well as guidance on driving times, etc.
However, they were reluctant to share costs which in some cases I believe it was important to do so for the client to make an informed decision. An example, was their suggestion to dine at the Waterside Inn, near Windsor. They arranged for a 6-course tasting menu for us which was included in the overall cost of our trip. When we paid for our drinks, which were not included, we saw the cost of the meal that was prepaid. The cost was over US$400 for 2 people. While the food, service and ambiance was exceptional at the restaurant, the cost was quite high as compared to other high-end restaurants we have been to both in the U. S. and Europe. I believe they should have told us beforehand the approximate cost of the meal so we could have made an informed decision as to whether we wanted to spend that much on one meal.
Again, while they would not itemize costs for us, we saw all the costs of our hotels and tours so I don't understand their reluctance. We recognize that they need to make money on each booking but it would have been helpful in making decisions (as noted above).
Our walking tour and Soho Food and Cocktail tours were quite enjoyable as both our guides were very good. We enjoyed our time in London as well as the day trip to Leeds Castle, Dover, Canterbury, and Greenwich. The Cotswolds were also quite nice as well as our visit to Windsor.
We would have re-arranged some of the destinations to be closer to some of the places we wanted to visit. For example, we would have liked to visit other towns in the Cotswolds but our hotel location was a bit inconvenient to do so. We did travel to see some of the towns but it took us about 1.5 hours to get there. Perhaps we could have gotten more guidance in this regard. While some places appear not to be too far, traveling on small roads (and round abouts) with reduced speed limits adds additional time to the journey. In hindsight, we probably would have not gone to Bath and instead visited more of the towns in the Cotswolds.
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