Our trip was wonderful, places were incredible. We used two travel agencies, experience with our Greece Travel agency was fine, however, the Egypt Travel Agency exceeded our expectations.
comunnication I would hire the Egypt company for my whole trip. Also, the Greece agency told us they didnt have Spanish guides so ee took English even though it wasnt our native language. It was good. However, the Egypt company gave us Spanish speaking guides and it was just perfect. It is unacceptable that they couldnt help with that, during the visits we saw lots of spanish speaking guides. The pickup car arrived late. Almost 20 minutes. The great thing the Greek agancy did was the hotels they booked, they were good and great locations.
Communication with the Egypt company was much better, they kept always in touch during our tours and asking if everything was fine. Our Greece agency never contacted us.
Travel Company Comments
Dear Mrs. A
Thank you for booking with our company and we value all your feedback. With regards to your trip itinerary, we booked Athens/Mykonos/Santorini and Istanbul. As per your request, you only wanted transfers and hotels in Athens/Mykonos and Santorini and therefore for the Greek portion there were no tours and no guides. In Istanbul the only tour booked was a full day regular “group tour” in which it was offered in English. We communicated this with you and you advised that you were fine. If you had requested a private Spanish tour in Istanbul we would have been more than happy to have booked this for you. Since the only tour booked with us was in Istanbul the delay was because other attendants were also being picked up by other hotels. All of our transfers were on-time.
Thank you once again for your feedback
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