My wife and I wanted to travel to Croatia this summer but we were travelling with our 3-year-old son and two 60+ year-old relatives. We are active travellers who like a mix of free n' easy travel as well as day trips/tours. We had a few ideas of what we wanted to see throughout Croatia but we only speak English and Mandarin so we decided to look for someone who could plan a suitable itinerary for us.
Through Zicasso, we found this travel agency. Our travel planners were prompt, responsive and reassuring in their replies to my queries during the lead-up to our trip. We started planning about 4 months before departure and they were attentive to detail as well as any requests we had. They gave us the impression that they are always an email or call away if we had any concerns or questions, which to me, is extremely important given that we are 6 time zones away and we had to transfer huge sums of money as deposit and payments through TT.
During our 2-week stay in Croatia, they shared their contact numbers with us. They also shared the numbers of all the drivers/guides at our various pit-stops in Croatia (Zagreb-Split-Hvar-Dubrovnik). I communicated with our travel planner and all the drivers/guides/apartment owner through app messages whenever we had some questions and all of them always replies reasonably quickly, so I knew they were sincere and do not leave their clients in the lurch after taking payment.
I'll definitely recommend Zicasso for travellers who want to engage trusted, reliable travel agents to plan their holidays. And of course, this travel agency for those who intend to travel to Croatia. 5-star.
Almost everything! If I had to choose, I would say Split and Dubrovnik are tied for top spots. Both are beautiful and charming in their own way. I planned for Dubrovnik to be at a very relaxed pace. We chose to have no driver and guides during our time in Dubrovnik so we can take things in slowly and act on our own schedule. This proved to be a great end to a very hectic trip where we had day trips / walking tours almost every day of our trip for 8 consecutive days. It can be rather tiring with a 3-year-old in tow who gets cranky when he misses his nap time. Ending with Dubrovnik on a 100% free n' easy format allowed us to recover and soak in the sun really nicely.
I guess we would have asked our travel agency to plan for our day out to Plitvice Lakes to be a standalone activity rather than squeezing it enroute to Zadar from Zagreb. Because we had a 3-year-old with us, we could not really enjoy a substantial part of the lakes and only managed to explore a fraction of it. Nevertheless, it was beautiful enough
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