The itinerary prepared for our challenging scope of services requested of this travel agency far exceeded our expectations. The owner of the company went out of his way within the first two days of inital contact to phone us over the internet to clarify his understanding of our needs. Immediately we sensed that this agent understood the task before him and after much email communication, we were presented with a trip itinerary of a lifetime. Our travel agent secured top notch drivers and guides in every location. He even drove three hours to deliver a nice bottle of wine to our son for his birthday.
Sarajevo was our favorite destination because this beautiful city with a tragic past is filled with passionate people eager to overcome devastation and succeed. Our absolute favorite part of the trip was our driver, the unsung hero. Throughout every stop in Belgrade, Vukovar, Zagreb, Sarajevo, Mostar and Dubrovnik, we felt protected and completely safe in his care. We appreciate that both men hired for our private transportation were former special forces military men. That training and experience was greatly appreciated and cannot go unrewarded. Regarding the itinerary, we could not have been happier given our unique requests. Our travel agency secured fantastic local guides in each city. Blending the fun of the world of games with the history of the most recent war in the Balkans sounds challenging. This agent and his team were brilliant in pulling it all together. We have come away with a thorough understanding and respect of the region.
Once again and from the bottom of our hearts, we thank you for an amazing adventure in Serbia, Croatia and Bosnia.
We would be clearer about the amount of time we are willing to be active each day and ask for more down-time to explore the city on our own.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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