This travel agent planned our trip to Costa Rica & Panama. Everyone enjoyed the trips and a very memorable one. The hotels & the tours were absolutely THE best. Our agent was very invaluable during our trip and checked in on us almost every single day to make sure everything was ok. When my niece got sick, our agent went out of her way to arrange for an emergency doctor visit in a remote area. We are so thankful for the above & beyond service she provided us. When we were unhappy of the room and the service we encountered at Panama, she immediately called the hotel to straighten everything out and ended up with a great Panama experience. We can’t thank our agent enough and her drivers & staff were all amazingly professional and accommodating. She averted a disastrous ending to the trip when my husband lost his passport at the last leg of the trip. The whole family agreed that this was THE BEST trip ever mainly because of the great service by our agent and her staff. We give it a 6-stars! We planned to go back to some of the beautiful resorts recommended by our travel agent!
The 2-private resorts we stayed at were the most enjoyable and memorable part of our trips. The staff at both resorts, especially the resort in Puntarenas were extremely hospitable, very accommodating, fun & entertaining. We were all very sad to leave the resort as we bonded with most of the staff there. The food & drinks at the resort were top-notch and everyday with different menus. The excursions were wonderful and saw so many wildlife’s and whales/dolphins.
It was our first trip to Costa Rica and next time we would want to stay longer at the 2-resorts.
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