First, a comment about Zicasso. We wish we could remember who recommended you to us so we could thank them for opening our eyes to a better way to travel. But, because we can't, we'll just have to thank you for introducing us to this travel company in Madrid, Spain. Frankly, we wish your rating scale went all of the way to 10 stars, because that's the kind of service, follow through and backup our travel company provided from the moment you introduced them to us. We told them what we wanted to see, where we wanted to go, and they filled in the blanks. They arranged all of our in country travel needs including pickups and deliveries to and from airports and rail stations, car rental, high speed rail tickets, etc. They stood behind us when the Spain's taxi drivers went on a one day strike on the day we were to travel from Madrid to Barcelona. They arranged for a private party to meet us every time we had to change from one mode of transportation to another. No extra charges were ever proposed. They just rose to the occasion and got it done. They provided us with a detailed itinerary before we left on the trip and another copy with all of our event tickets when we arrived. They even provided a portable wifi router as a courtesy.
Their hotel selections were superb. We spent three weeks traveling across Spain. They provided restaurant recommendations for all of our stops. Their drivers were always punctual and spoke English. I can recall wanting to leave one village early, called our travel company contact, and she located our driver and we were on our way ten minutes later.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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