This is the first time I've ever used an online travel agency and was very nervous about whether I'd have the level of service that I've always gotten my from hometown agency. This travel agent walked me through every step of our two week European trip; he gave me great suggestions for places to stay and sights to see. Over the six months that we planned this trip, my agent became my 'email buddy.' He responded to even my smallest requests quickly and often with a background story to ease my concerns.
I would highly recommend this agent and his company. Our trip was fantastic - mostly because he thoroughly planned a day by day itinerary that offered a variety of activities and places to eat. Even the guided tours and private transfers were included. He was wonderful to work with and I look forward to having him develop our next overseas trip.
We went to Spain for 16 days and we enjoyed a mix of fantastic natural sights and big city excitement. Ronda was incredibly beautiful with breathtaking vistas and Seville during Holy Week was a memory I'll carry for the rest of my life.
I'd never take Delta airlines again. We missed our flight out of a local airport even though we there two hours early - they had a line that was completely open but only for "Priority" customers. The rest of the long line had to wait for one person to try to check all the rest of us in. Then their system did not have us on the connecting flight from Paris to Barcelona - even though we had a boarding pass. The entire flight overseas was a nightmare, The plane on the return flight was so old that the food tray fell off when I took it down, the TV screen was appx 5 x 7" maximum and I had a completely obstructed seat with a flotation device behind my feet so I couldn't hook my feet back to support my back. The flight crew were all near or past retirement age and were completely jaded - they were so rude to everyone who asked them anything from asking for a drink of water to asking for another blanket. The entire experience was horrible.
Let me say it again: I'd never take Delta Airlines overseas again.
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